Why has my bonus disappeared?

First thing to do would be to log out and back in again:

Log out manually (Bottom right of the page)

Log back in again manually (Not through the email reminder)

If this does not bring your bonus back to normal, you may have accidentally created a second account.

If so please remove this extra account Here and then log in again.

Note: Our system recognises gmail and googlemail as two different email addresses, so if you use a google email address, please double check that you haven't signed up twice before getting in touch!